Returns Policy

Lil Moo Portable Bottle Warmers hold a one year warranty. This warranty does not cover damage caused by accident, misuse, normal wear and tear, improper use, unauthorised maintenance (taking apart the device), neglect of proper cleaning, or failure to follow written instructions for use of the Product.

No refunds will be issued for change of mind.

Upon Delivery, the Customer must inspect the Products (in particular the warmer) and must give notice to Lil Moo of any defective Products within 14 days of Delivery, by email (admin@lilmoo.co.nz).

We will provide the Customer with a courier bag to return the defective item. Subject to availability, Lil Moo will provide the Customer with a replacement Product.

If you have any questions at all regarding your purchase, please get in touch.